FreeBalance Inc.  is the leading global provider of public sector financial management solutions that enable accountability, transparency and good governance.  FreeBalance solutions are contributing to economic development and public sector growth and renewal in over 100 national, regional, and local government organizations spanning five continents. 

As a Support Specialist – Human Resources/Payroll  you will have the opportunity to contribute to our on-going success by delivering quality and timely services during and post implementation of our products to our customers for all project deployments.   

Main Responsibilities:
•   Analyze customer issues and requirements and facilitate solutions.
•   Analyze business requirements and tailor software solution using FreeBalance software.
•   Learn and understand clients' environment and assist with utilizing the product to the full potential.
•   Act as primary functional support contact for the client during deployment and post-implementation needs.
•   Collaboratively develop and deliver functional training to clients
•   Provide functional input to proposals
•   Provide feedback to Sales, Product Management and Development on future product requirements based on interaction with clients
•   Develop new or modify existing custom solutions, including formS and reports
•   Ability to travel and read, write, speak English fluently.
•   Position is located in Liberia

Education and Experience:
•   University degree in Business Administration, majoring in Human Resources.
•   Knowledge and or background with a solid understanding of Human Resource Management including employee management, recruitment, performance appraisal.
•   Previous experience with processing payroll.
•   Demonstrate previous experience supporting customers for translating business issues.
•   Experience using CRM tools to resolve issues.

Please email resumes to hr@freebalance.  com

Remember to put Address of the office or area as this will help candidates to know which state.
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