FreeBalance Inc.   is the leading global provider of public sector financial management solutions that enable accountability, transparency and good governance.   FreeBalance solutions are contributing to economic development and public sector growth and renewal in over 100 national, regional, and local government organizations spanning five continents.   

As a Technical Support Specialist, you will have the opportunity to contribute to our on-going success by delivering quality and timely technical services during the implementation of our products to our customers for all project deployments.   Drawing upon your product/database/solutions expertise, you will also support the Operations and Sales teams by providing proposal support, and serve as a subject matter expert for technical analysis and specification efforts.   

Main Responsibilities:
•   Analyze business requirements and develop technical requirement specifications
•   Learn and understand clients' current technical environment and recommend possible modifications to ensure optimum integration with FreeBalance's products/solutions
•   Act as primary technical contact for the client during deployment and post-implementation
•   Complete technical product installations and upgrades, including database and software installs and system tuning
•   Collaboratively develop and deliver technical training to clients
•   Provide technical input to proposals
•   Provide feedback to Sales, Product Management and Development on technical issues and future product requirements based on interaction with clients
•   Develop new or modify existing custom solutions, including formS and reports
•   Ability to travel and read, write speak English fluently. 

Education and Experience:
•   University degree in Computer, Systems Engineering or Software Programming
•   Knowledge of enterprise hardware systems, networks, application software and database systems. 
•   Ability to write ANSI SQL scripts with solid understanding of relational database such as Oracle 11G
•   MS SQL 2005
•   Intermediate skills with J2EE Application and Web Servers such as Tomcat/Apache
•   Knowledgeable in Windows and Linux operating systems. 
•   Intermediate skill level of SQL Scripts and reports/form development using one or more of the following tools:  Crystal Reports, Visual Basic and or Jasper Soft. 
•   Excellent client management and organization ability

Please send resume to hr@freebalance.   com

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