Outsourcing managed IT services is like enjoying the drive when someone else drives for you. You enjoy and stay concern about fun in the journey avoiding the pain in driving. Similarly, outsourcing to an IT support company help you concentrate on the other issues and production in the business rather than spending valuable time resolving IT issues. Emails, files, data, conferencing, projects, communication, updates, transactions, etc are the requirements that are supported and managed by the IT people.